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11.11.2005



Maslow's Hierarchy of Needs

Abraham Maslow's Hierarchy of Needs motivational model


Abraham Maslow developed the Hierarchy of Needs model in 1940-50's USA. Maslow's Hierarchy of Needs remains valid today for understanding human motivation and for management training. Abraham Maslow's key book, Motivation and Personality, was first published in 1954 (second edition 1970). Maslow was born in New York in 1908 and died in 1970, although various publications appear in Maslow's name in later years. Maslow's PhD in psychology in 1934 at the University of Wisconsin formed the basis of his motivational research, initially studying rhesus monkeys. Maslow later moved to New York's Brooklyn College. Maslow's original five-stage Hierarchy of Needs model is attributable to Maslow; later versions are not. Maslow's Hierarchy of Needs was later variously developed by other people, here shown as the adapted seven and eight-stage Hierarchy of Needs models below.

Each of us is motivated by needs. Our most basic needs are inborn, having evolved over tens of thousands of years. Abraham Maslow's Hierarchy of Needs helps to explain how these needs motivate us all.

Maslow's Hierarchy of Needs states that we must satisfy each need in turn, starting with the first, which deals with the most obvious needs for survival itself.

Only when the lower order needs of physical and emotional well-being are satisfied are we concerned with the higher order needs of influence and personal development.

Conversely, if the things that satisfy our lower order needs are swept away, we are no longer concerned about the maintenance of our higher order needs.

Maslow's original Hierarchy of Needs model was developed between 1943-1954, and first widely published in Motivation and Personality in 1954. At this time the Hierarchy of Needs model comprised five needs. This original version remains for most people the definitive Hierarchy of Needs.

Maslow's Hierarchy of Needs - free diagram


1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep, etc.

2. Safety needs - protection from elements, security, order, law, limits, stability, etc.

3. Belongingness and Love needs - work group, family, affection, relationships, etc.

4. Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc.

5. Self-Actualisation needs - realising personal potential, self-fulfillment, seeking personal growth and peak experiences.



1970's adapted Hierarchy of Needs Model, including Cognitive and Aesthetic needs - free diagram


1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep, etc.

2. Safety needs - protection from elements, security, order, law, limits, stability, etc.

3. Belongingness and Love needs - work group, family, affection, relationships, etc.

4. Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc.

5. Cognitive needs - knowledge, meaning, etc.

6. Aesthetic needs - appreciation and search for beauty, balance, form, etc.

7. Self-Actualisation needs - realising personal potential, self-fulfillment, seeking personal growth and peak experiences.



1990's adapted Hierarchy of Needs including Transcendence needs - free diagram


1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep, etc.

2. Safety needs - protection from elements, security, order, law, limits, stability, etc.

3. Belongingness and Love needs - work group, family, affection, relationships, etc.

4. Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc.

5. Cognitive needs - knowledge, meaning, etc.

6. Aesthetic needs - appreciation and search for beauty, balance, form, etc.

7. Self-Actualisation needs - realising personal potential, self-fulfillment, seeking personal growth and peak experiences.

8. Transcendence needs - helping others to achieve self actualisation.



Maslow said that needs must be satisfied in the given order. Aims and drive always shift to next higher order needs. Levels 1 to 4 are deficiency motivators; level 5, and by implication 6 to 8, are growth motivators and relatively rarely found. The thwarting of needs is usually a cause of stress, and is particularly so at level 4.

Examples in use:

You can't motivate someone to achieve their sales target (level 4) when they're having problems with their marriage (level 3).

You can't expect someone to work as a team member (level 3) when they're having their house re-possessed (level 2).




Maslow's Self-Actualising characteristics


* keen sense of reality - aware of real situations - objective judgement, rather than subjective
* see problems in terms of challenges and situations requiring solutions, rather than see problems as personal complaints or excuses
* need for privacy and comfortable being alone
* reliant on own experiences and judgement - independent - not reliant on culture and environment to form opinions and views
* not susceptible to social pressures - non-conformist
* democratic, fair and non-discriminating - embracing and enjoying all cultures, races and individual styles
* socially compassionate - possessing humanity
* accepting others as they are and not trying to change people
* comfortable with oneself - despite any unconventional tendencies
* a few close intimate friends rather than many surface relationships
* sense of humour directed at oneself or the human condition, rather than at the expense of others
* spontaneous and natural - true to oneself, rather than being how others want
* excited and interested in everything, even ordinary things
* creative, inventive and original
* seek peak experiences that leave a lasting impression



Maslow's Hierarchy of Needs in advertising


To help with training of Maslow's theory look for Maslow's Hierarchy of Needs motivators in advertising. This is a great basis for Maslow and motivation training exercises:

1. Biological and Physiological needs - wife/child-abuse help-lines, social security benefits, Samaritans, roadside recovery.
2. Safety needs - home security products (alarms, etc), house an contents insurance, life assurance, schools.
3. Belongingness and Love needs - dating and match-making services, chat-lines, clubs and membership societies, Macdonalds, 'family' themes like the old style Oxo stock cube ads.
4. Esteem needs - cosmetics, fast cars, home improvements, furniture, fashion clothes, drinks, lifestyle products and services.
5. Self-Actualisation needs - Open University, and that's about it; little else in mainstream media because only 2% of population are self-actualisers, so they don't constitute a very big part of the mainstream market.


You can view and download free Maslow's Hierarchy of Needs diagrams, and a free Hierarchy of Needs self-test, ideal for training, presentations and project work, at the businessballs free online resources section.

Free diagrams include:

* Maslow's original five-level Hierarchy of Needs pyramid (1954).
* Adapted seven-level Hierarchy of Needs diagram (1970's).
* Adapted eight-level Hierarchy of Needs diagram (1970's).



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