Total Madness: General Selected Writings by Various Authors.
Cheat Sheet for Human Corporate Operators
Numbers to call to get a live person.
American Express
800-528-4800
ATT Universal Rewards Card
800-950-5114
###
Bank of America
800-900-9000
1 loan; 2 account; 3 investing; 4 info; or 00 to human
Bank One
877-226-5663
0,0
Capital One Visa
800-867-0904
ignore prompts and invalid entry warnings; press #0 four times
Charles Schwab
800-435-9050
3 then 0
Chase
800-CHASE24
5 pause 1 4
CitiBank
800-374-9700
1 online support; 2 billpay; 3 non-online; 4 credit card; or 0 to human
Discover
800-347-2683
****
E-Trade
800-387-2331
####
Fidelity
800-544-6666
ignore prompt for social security number, just enter ###
MasterCard
800-MC-ASSIST
000 on each menu
MBNA
800-421-2110
00# when menu starts
Paypal
650 864-8000
cf http://paypalsucks.com/PayPalPhoneNumbers.shtml
Sovereign Bank
800-SOV-BANK
1 english; 1 personal; 3 then social#; passcode, #; then 0 (1-3x)
Sun Trust Banks
404-588-7815
Yes
US Bank
800-US BANKS
0000
Visa
800-847-2911
000 (ignore prompts saying that it's an invalid entry)
Wachovia
800-922-4684
accounts personal banking
Washington Mutual
800-756-8000
At any time after the announcement(s) press 0,0.
Wells Fargo
800-869-3557
0,0,0
Western Union
800-325-6000
* then ##
government
phone steps to find a human
INS
800-375-5283
After selecting English, (with a 2 second delay between) 2 6 2 4
Social Security
800-772-1213
00 will confuse computer and send you to an agent
Veterans Affairs
800-827-1000
1,0
insurance
phone steps to find a human
Aetna
800-537-9384
"2, then say ""operator"" (check this)"
Aetna
800-680-3566
* then 0 anytime
AFLAC
800-99-AFLAC
***
Ameritas
800-745-1112
0,0,0
CIGNA
800-516-2898
REGARDING A BILL
Cigna
800-849-9000
##
GEICO
800-841-3000
Wait for prompt then 6, 1, 5
Humana
800-4-HUMANA
After entering insurance number and details, 0.
Medicare
800-633-4227
"After the opening prompt say ""agent""."
Principal Life
800-247-4695
1 for english, 2, then 0 several times until it redirects you to an operator.
pharmacy
phone steps to find a human
CVS
local listing
dial local store, after promt. press 6 will connect to store manager
Eckerd
800-eckerds
0 for pharmacy, 8* for manager
Rite Aid
Local Store
Press 3 to speak to the pharmacy
Walgreens
local store
0 for a pharmacy employee
products
phone steps to find a human
Bose
800-444-2673
Direct to human!
Sonos
800-680-2345
1 sales; 2 support
Sony
800-222-7669
"When prompted by the automated voice system to answer ANY questions, just say ""Agent"""
retail
phone steps to find a human
Advance Auto
800-314-4243
0 when the automated message begins
Amazon.com
800-201-7575
see http://clicheideas.com/amazon.htm
Best Buy
800-365-0292
00*
Best Buy
local store
wait for extension prompt (sometimes must 4), then ext. 2021
Circuit City
local store
0 for customer service or 218 for store manager
eBay
800-322-9266
0,0
Home Depot
800 677-0232
"When asked for account number, keep hitting ""#"". After 5 or 6 times, a human appears!"
Home Shopping Net
800-284-3100
0
Ikea
800 434-IKEA
"0000000 (hit ""0"" many times fast, if you do it once, or too slow, it will merely repeat the menu)"
K-Mart
local store
0
Kohl's
800 5645740
After providing account info, press 0 three times
Lowes
local store
0 for customer service or #450 for commercial sales
Old Navy
800-OLD-NAVY
0
Overstock.com
800-843-2446
At the main menu, 0 three to four times to bypass the menu
QVC
800-367-9444
0
Safeway
local store
As soon as voice prompt starts type 1200 to get human
Sears
800-4-MY-HOME
Silence don't push numbers just sit there and you will be placed at front of queue.
Target
local store
0 during greeting.
"Toys ""R"" Us"
local store
0
Wal-Mart
800-925-6278
1 for directory
shipping
phone steps to find a human
DHL
800-225-5345
press 1, press 5, press 0, enter your phone number.
FedEx
888-GO-FEDEX
"At message say ""Representative"""
UPS
800-pick-ups
0,0
USPS
800-275-8777
7-3-2-0-0 or send them some junk mail
technology
phone steps to find a human
AOL
800-827-6364
0
Apple
800-275-2273
"000; if virtual rep answers, say ""operator"""
Compaq
800-652-6672
No easy escape
Dell
888-560-8324
2 order; 3 support; 4 purchase help; or 00 to human
Dell Service
800-624-9897
option 1, xt 7266966, option 1, option 4, option 4
Earthlink
888-earthlink
1 find a dialin number; 2 billing; 3 sales; 4 support
Epson
800-922-8911
yes
Gateway
800-846-2301
00#
HP
800-474-6836
"Say ""agent""."
HP
888-560-8324
00
IBM
800-IBM-4YOU
You go into a hold queue immediately
Microsoft
800-936-5700
Always 0. This is true for just about any MS number.
QuickBooks
888-729-1996
1 purchase; 2 billing; 3 registration; 4 tech support or 0 to human
Symantec
800-441-7234
00
telco
phone steps to find a human
AT&T
800-222-0300
#### then 1 if for current phone, else 2 to enter other, else 3
AT&T Wireless
800-888-7600
No easy escape
BellSouth
877-678-2355
*0
Cellular One
888-910-9191
"4, say ""agent"", then #"
Cingular
800-331-0500
For faster service, the option that you are looking to close your account, You get the same ppl but an immediate answer
Nextel
800-639-6111
0 five times
SBC
800-585-7928
Again, an (intelligent, this time) IVR wants YOUR phone number first.
Sprint PCS
888-788-5001
"If live person does not answer, 00, then say ""agent"""
T-Mobile
800-TMOBILE
"Say ""representative"" at any time."
Verizon DSL
800 567 6789
"Say ""I don't know it"" then ""technician"""
Verizon Wireless
800-922-0204
#00 or enter phone # then 0 then 4
travel
phone steps to find a human
American Airlines
800-433-7300
"00, then say ""agent"""
Amtrak
800-872-7245
"0 or say ""agent"""
Delta
800-221-1212
"say ""agent"" four times - every time it asks for a response from you"
jetBlue
800 JET-BLUE
1 flight status; 2 reservations; 3 vacation packages
Kayak.com
203 899-3120
0
Northwest
800-225-2525
Star, 0,0 after initial greeting
Southwest
800-435-9792
Calls answered by operator; during busy times you might have to hold
United
800-864-8331
Do nothing, wait for human.
US Airways
800-428-4322
4, wait, 1
Walt Disney World
407-824-4521
Direct line to Magic Kingdom Guest Relations
tv/satellite
phone steps to find a human
Comcast
800-266-2278
Customer service, but an IVR wants your number first.
Direct TV
800-347-3288
0 repeatedly
Dish Network
800-333-3474
0 during menu
Sirius
888 539-7474
0
TiVo
877-367-8486
"Say ""Live Agent"""
Xm Radio
800-998-7900
Direct to human!
108 companies as of
Wed, 30-Nov-2005 08:09 CST
[
info |
printing |
kudos |
industry |
update |
press
]
this free service is provided by
paul english from
kayak.com
The IVR Cheat Sheet by Paul English
is the way to get to a live human being
in the following companies:
Visit: http://paulenglish.com/ivr/for more information.
The IVR Cheat Sheet is Copyright 2005
by Paul English.
American Express
108 companies as of
Wed, 30-Nov-2005 08:09 CST
[
info |
printing |
kudos |
industry |
update |
press
]
this free service is provided by
paul english from
kayak.com
The IVR Cheat Sheet by Paul English
is the way to get to a live human being
in the following companies:
Visit: http://paulenglish.com/ivr/for more information.
The IVR Cheat Sheet is Copyright 2005
by Paul English.
posted by Jeseppi Trade Wildfeather at 11:03 AM
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